- Everyone in your party must sign a waiver. No waiver? No ride!
- Please note that due to the limited availability of sessions, permit and insurance fees, travel arrangements for coaches and expenses to get to a session, we require 4 weeks notice for all cancellations. Cancellations within 4 weeks will be subject to a 50% session fee. We are happy to apply your deposit as a credit towards any other session in the current year as long as that session is not already booked.
- If a participant has purchased our optional 'Booking Protection' with their session, they can cancel and receive a full refund or reschedule to any available date within the current year. We require at least 48 hours' notice before the session. Please note that 'Booking Insurance' only applies to the individual participant who purchased it and does not extend to a group based on the status of one rider. Additionally, please be aware that 'Booking Protection' is not an insurance product and does not cover you for injury, death, disability or other losses.
- In the event of rain or other inclement weather we will reschedule your lesson (season dependent) and/or provide a credit (if prepaid) applicable toward any future lesson.
- Participants (riders) must be able to ride standing up for 300+ feet and be able to ride uphill.
- We do not "teach kids how to ride a bike", we develop mountain bike skills in kids and adults who can already ride a bike.
- We reserve the right to cancel any lesson for any reason we see fit, including but not limited to: rider ability, rider safety, equipment safety/condition. In the event of such a cancellation, a full refund (if prepaid) for any unused session(s) will be given to all registered participants.
- Please note that we do not provide bikes or equipment.
- HELMETS ARE REQUIRED AT ALL TIMES. A half shell is the minimum requirement but a full-face helmet is strongly recommended. A full face helmet is required when riding Black Diamond trails.
- Full finger gloves & knee pads are required.
- Elbow pads, chest/back/neck protection is optional
- Eye protection is strongly recommended.
- Please note that we do not provide bikes or equipment.
- We can coach children from age 6 and up.
- The cutoff age for our "Kids Coaching" products is Kids aged under 12.
- Participants (riders) must be able to ride standing up for 300+ feet and be able to ride uphill.
- We do not "teach kids how to ride a bike", we develop mountain bike skills in kids and adults who can already ride a bike.
- We are not a babysitting service.
- Please only schedule if your child meets the minimum riding requirements and is willing and eager to ride and learn.
- Our Coaching Sessions end on time & we leave time at the end to discuss your child's progress. We ask that you arrive at the designated meeting point on time so we can have the post session discussion & not impact the client following your session.
- For all children not picked up by the end of the session, a charge of $30 for every fifteen (15) minutes after the session end time will be incurred.
- Recurring late pickup may result in cancellation of future sessions.
- After your third late occurrence we reserve the right to cancel all future sessions & terminate our relationship.
- If you are running late, please notify the coach and attempt to make alternate pick-up arrangements.
- When a child is not picked up in emergency situations including, but not limited to: inclement weather or natural disasters, we will follow the above “late pickup” policy starting 45 minutes from when the parent has been informed of the need for children to be picked-up.
- Every camp participant must have a signed Waiver. No waiver? No ride!
- Please note that Camp Deposits are non-refundable. We are happy to apply your registration fee as a credit towards any other camp in a year as long as that camp is not already full.
- Camp booking closes ONE WEEK before camp. If rider minimum is not met we reserve the right to cancel the camp and will issue a full refund.
- If you need to make a change to your upcoming booking, please contact us right away.
- In the event of rain or other inclement weather in the riding area we may reschedule your camp (season dependent) and/or provide a credit (if prepaid) applicable toward any future camp or lesson.
- Participants (riders) must be able to ride standing up for 300+ feet and be able to ride uphill.
- We do not "teach kids how to ride a bike", we develop mountain bike skills in kids and adults who can already ride a bike.
- We reserve the right to cancel any camp for any reason we see fit. In the event of such a cancellation, a full refund (if prepaid) will be given to all registered participants.
- Please note that we do not provide bikes or equipment.
An Important Note About Safety
Mountain Biking is a fun & exhilarating sport, but there are risks and dangers associated with participation in Mountain Biking events and activities which could result in bodily injury, disability, paralysis and death.
If you want to ride with me HELMETS ARE REQUIRED AT ALL TIMES. A half shell is the minimum requirement but I strongly recommend a full-face helmet. Full finger gloves & knee pads are also required.
Participants are responsible for the maintenance and care of their bike prior to & during our ride. I can help you set up your bike for optimal riding and help with suspension settings. Please note that this will count towards your session time.
All members of your riding group must sign the Waiver prior to riding.